Right to Information
The Right to Information Act 2009 and the Information Privacy Act 2009 aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.
The Right to Information Act (RTI) gives you the right to access and amend information held by public sector agencies in Queensland, unless there is a good reason for it not to be provided. You have a right to access and amend your personal information held by council under the Information Privacy Act 2009 (IP). You have a right to access personal and non-personal information held by council under the Right to Information Act 2009.
This legislation replaces the former Freedom of Information Act 1992.
You can find more about RTI and IP on the Queensland Government's website.
The following links may assist with further information.
Council is committed to providing the community with open and transparent access to information about council services, activities and business operations.
You can check to see if the information you seek is already available:-
- by visiting the Mackay Regional Council website
- by contacting us; or
- by viewing our Publication Scheme
Many council documents are also available for inspection or purchase. For a list of these documents go to "Our Registers" in the Publications Scheme below.
For information that is not normally publicly available, you will need to make an application under the RTI Act or IP Act. Please see our "Making an Application" section to obtain details on how to make an application for access to information (via a request for documentation).
Accessing information identified in the publication scheme
Where information identified in the publication scheme is available online, you can access it by:
- browsing the seven classes of information shown in council's publication scheme
- searching for the information using this site's search facility
Where information is not available online, you can request the information by contacting the Customer Call Centre on 1300 622 529